Assessing Supply Chain Management Practices on Organizational Performance A Case of Cetraf Ltd

Abstract

This research attempted to assess the supply chain management practices on organizational performance of CETRAF Ltd, Musanze, Rwanda which is the general objective of the research. The researcher applied a correlation research design and used primary data where simple random sampling were used and picked 107 respondents from the whole population at CETRAF Ltd, among which 68 people are male and 39 female. Data were collected using a self-constructed linkert scale questionnaire range from 1 to 5. The collected data were statistically and analyzed using Statistical Package for Social Science (SPSS) software version 20. The study used descriptive and explanatory research designs. Descriptive statistics such as frequency, percentages, mean and standard deviation were obtained to describe the characteristics of the variables whereas multiple regressions model was used to establish the relationships between the variables. All the analysis was prepared by using SPSS version 20.

Qualitative data were analyzed through content analysis. The research findings revealed that, level of supply chain management at CETRAF Ltd is very high. Further, the research affirms that the organizational performance at CETRAF is high, supply and demand are well managed, there is a source of raw materials, and the manufacturing is done according to the standards needed on the market, there is a well-set channel of distribution which facilitate to deliver products to the customer. There is direct relationship between supply chain management practices and organizational performance, where supply chain management practices affects organizational performance through its indicators which are supplier partnership, continuous cycle time compression, continuous process flow and information sharing at high level and Furthermore, the research found out that there is a predictive model of organizational performance through its indicators, owner, employees, customers and community from supply chain management practices at CETRAF Ltd.